OWNER
Introduction
Welcome to http://vacationfinder.com. This website is owned and operated by Vacation Finder, LLC (“Vacation Finder”). By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as “Owner Agreement”), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).
We reserve the right to change this Owner Agreement from time to time without notice. We will inform you of an update, and Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.
Notwithstanding the foregoing terms and conditions as to the rental of the unit/house/property, Owner and Vacation Finder understand and agree that Owner will be actively involved in the rental process. In furtherance of that end, Owner reserves all management level decision making as to the rental of the unit/house/property to the Owner. Such decisions include, but are not limited to approving tenants or renters, deciding on rental terms, reviewing expenses and approving expenditures.
Definitions
Agreement. This Owner Agreement, unless expressly stated otherwise.
Owner or Manager. Also referred to herein as “You” or “Owner”, which means the property owner or the owner’s designated agent, representative, or manager. May be or include Advertiser.
Property. Rental properties including standalone or adjoined units, houses, and other real properties.
Services or Resources. Site accessibility, advertising, listing, photographic display, search features, price comparison, and interactivity including telephonic or real-time web assistance.
Submissions. Content including but not limited to comments and photographs submitted or posted by the Owner or Manager or prospective renters on this site.
Vacation Finder Content or Owner Content. Everything that is displayed on this site including owner-provided information (e.g., photographs, commentary, ratings, pricing and identifying information) as well as unseen content such as computer code and metadata.
Website or “site”. Refers to http://vacationfinder.com unless expressly stated otherwise.
Other definitions are provided herein.
Responsible Use and Conduct
By visiting our website and accessing the information, resources, services, products, and tools we provide for you, either directly or indirectly (hereafter referred to as “Resources”), you agree to use these Resources only for the purposes intended as permitted by (a) the terms of this Owner Agreement, and (b) applicable laws, regulations and generally accepted online practices or guidelines.
Wherein, you understand that:
a) In order to access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, or as part of your ability to use the Resources. You agree that any information you provide will always be accurate, correct, and up to date.
b) You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources. Accordingly, you are responsible for all activities that occur under your account/s.
c) Accessing (or attempting to access) any of our Resources by any means other than through the means we provide, is strictly prohibited. You specifically agree not to access (or attempt to access) any of our Resources through any automated, unethical or unconventional means.
d) Engaging in any activity that disrupts or interferes with our Resources, including the servers and/or networks to which our Resources are located or connected, is strictly prohibited.
e) Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.
f) You are solely responsible any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liability.
g) We may provide various open communication tools on our website, such as blog comments, blog posts, public chat, forums, message boards, newsgroups, product ratings and reviews, various social media services, etc. You understand that generally we do not pre-screen or monitor the content posted by users of these various communication tools, which means that if you choose to use these tools to submit any type of content to our website, then it is your personal responsibility to use these tools in a responsible and ethical manner. By posting information or otherwise using any open communication tools as mentioned, you agree that you will not upload, post, share, or otherwise distribute any content that:
1. Is illegal, threatening, defamatory, abusive, harassing, degrading, intimidating, fraudulent, deceptive, invasive, racist, or contains any type of suggestive, inappropriate, or explicit language;
2. Infringes on any trademark, patent, trade secret, copyright, or other proprietary right of any party;
3. Contains any type of unauthorized or unsolicited advertising;
4. Impersonates any person or entity, including any http://vacationfinder.com employees or representatives.
h) We have the right at our sole discretion to remove any content that, we feel in our judgment does not comply with this Owner Agreement, along with any content that we feel is otherwise offensive, harmful, objectionable, inaccurate, or violates any 3rd party copyrights or trademarks. We are not responsible for any delay or failure in removing such content. If you post content that we choose to remove, you hereby consent to such removal, and consent to waive any claim against us.
i) We do not assume any liability for any content posted by you or any other 3rd party users of our website. However, any content posted by you using any open communication tools on our website, provided that it doesn't violate or infringe on any 3rd party copyrights or trademarks, becomes the property of Vacation Finder, LLC, and as such, gives us a perpetual, irrevocable, worldwide, royalty-free, exclusive license to reproduce, modify, adapt, translate, publish, publicly display and/or distribute as we see fit. Further, by virtue of posting their trademarks, service marks, and trade names, the respective owners thereof have granted Vacation Finder, LLC a royalty-free license to use such names and marks on this website and to promote the related properties therewith. This only refers and applies to content posted via open communication tools as described, and does not refer to personal information that is provided as part of the registration process, necessary in order to use our Resources. All information provided as part of our registration process is covered by our privacy policy.
j) You agree to indemnify and hold harmless Vacation Finder, LLC and its parent company and affiliates, and their directors, officers, managers, employees, donors, agents, and licensors, from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of this Owner Agreement or the failure to fulfill any obligations relating to your account incurred by you or any other person using your account. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this Owner Agreement. In such event, you will provide us with such cooperation as is reasonably requested by us.
k) Your use of this Site and the Resources found at this Site, including any content you submit, will comply with this Agreement and all applicable local, state, national and international laws, rules and regulations.
l) You will not collect or harvest (or permit anyone else to collect or harvest) any Owner Content (as defined below) or any non-public or personally identifiable information about another Owner or any other person or entity without their express prior written consent.
m) You will not use this Site or the Services found at this Site in a manner (as determined by Vacation Finder in its sole and absolute discretion) that:
1. Is illegal, or promotes or encourages illegal activity;
2. Promotes, encourages or engages in child pornography or the exploitation of children;
3. Promotes, encourages or engages in terrorism, violence against people, animals, or property;
4. Promotes, encourages or engages in any spam or other unsolicited bulk email, or computer or network hacking or cracking;
5. Infringes on the intellectual property rights of another Owner or any other person or entity;
6. Violates the privacy or publicity rights of another Owner or any other person or entity, or breaches any duty of confidentiality that you owe to another Owner or any other person or entity;
7. Interferes with the operation of this Site or the Services found at this Site;
8. Contains or installs any viruses, worms, bugs, Trojan horses or other code, files or programs designed to, or capable of, disrupting, damaging or limiting the functionality of any software or hardware; or
9. Contains false or deceptive language, or unsubstantiated or comparative claims, regarding Vacation Finder or Vacation Finder's Services.
n) You will not copy or distribute in any medium any part of this Site or the Services found at this Site, except where expressly authorized by Vacation Finder.
o) You will not modify or alter any part of this Site or the Services found at this Site or any of its related technologies.
p) You will not access Vacation Finder Content or Owner Content through any technology or means other than through this Site itself, or as Vacation Finder may designate.
q) You agree to back-up all of your Owner Content so that you can access and use it when needed. Vacation Finder does not warrant that it backs-up any Account or Owner Content, and you agree to accept as a risk the loss of any and all of your Owner Content.
r) You will not re-sell or provide the Services for a commercial purpose, including any of Vacation Finder’s related technologies, without Vacation Finder's express prior written consent.
s) You agree to provide government-issued photo identification and/or government- issued business identification as required for verification of identity when requested.
t) You are aware that Vacation Finder may from time-to-time call you about your account, and that, for the purposes of any and all such call(s), you do not have any reasonable expectation of privacy during those calls; indeed you hereby consent to allow Vacation Finder, in its sole discretion, to record the entirety of such calls regardless of whether Vacation Finder asks you on any particular call for consent to record such call. You further acknowledge and agree that, to the extent permitted by applicable law, any such recording(s) may be submitted in evidence any legal proceeding in which Vacation Finder is a party. Vacation Finder reserves the right to modify, change, or discontinue any aspect of this Site or the Services found at this Site, including without limitation prices and fees for the same, at any time.
Home Owner, Rental Company and Property Listing Registration
By registering or signing into your account on this Website as a vacation rental Home Owner, you agree that you have an existing and current rental contract with a local rental company which is located within (20 Miles) Twenty Miles of any and all property listings that you publish on VacationFinder.com;
You also represent and warrant that
1. Property listings that you publish on VacationFinder.com will provide all renters with Support, Cleaning and Maintenance from a Local Rental Company / Professional.
2. You will maintain a current rental contract with a local rental company which is located within (20 Miles) Twenty Miles of any and all property listings that you publish on VacationFinder.com;
3. If your rental contract with a local rental company expires, terminates, voids, changes or becomes non valid you will immediately notify Vacation Finder, LLC and remove any property listings that are connected with the rental contract from the VacationFinder.com Website.
4. If your rental contract with a local rental company expires, terminates, voids, changes or becomes non valid you will immediately notify all renters who have inquired and booked your rental property through VacationFinder.com. If the renter had booked future dates prior to your rental contract becoming invalid, and the Renters Check in date is after the date your rental contract becomes invalid, you as a homeowner must provide the renter a full refund within (7 Days ) Seven Days if the renter selects to cancel to booking.
5. Vacation Finder, LLC Verification is a process to confirm the accuracy of the rental provided by you, Vacation Finder, LLC may verify your rental at any time by contacting any 3rd party rental company.
By registering or signing into your account on this Website as a vacation rental Home Owner or Manager (“Manager”), you agree to provide accurate and current information about yourself as prompted by the registration process and maintain and promptly update your online profile information to keep it accurate and current, including but not limited to the information displayed in your Vacation Finder, account.
By registering or signing into your account on this Website as a Home Owner or Manager with a listed vacation rental property (“Listing(s)”) on this Website, You represent and warrant that
1. You own and control all of the rights to the content, including text, descriptions, photos and any other content that you post or otherwise distribute regarding the Listings, or you otherwise have the lawful right to post and distribute such content to or through the Website;
2. Such content is accurate and not misleading (including, without limitation, descriptions, features, availability and rental pricing, and pictures (whether supplied by you or authorized by you to be taken by Vacation Finder, LLC from another web site or service)); and
3. Use and posting or other transmission of such content does not violate this Agreement and will not violate any rights of or cause injury to any person or entity. You also agree to promptly provide proof of personal identification, ownership of the property listed or authority to list the property as we may request. We reserve the right to refuse, in our sole discretion, any Listing or remove Listings, either temporarily or permanently based on the content and accuracy of such Listing, including without limitation, accurate calendar availability and rate information. We may refuse to publish the Listing for any reason, and you hereby expressly agree to release and hold us harmless from any loss or liability that may arise from such a decision.
4. Vacation Finder or its affiliates may send travel related emails to Vacation Finder Users. Vacation Finder will not disclose any homeowner or rental management company data to any third parties.
Home Owner, Rental Company Contact Information
As a Home Owner or Manager, you represent and warrant that contact information for past guests that you enter into the Website through our service or other automated processes (including providing contact information of past guests directly to Vacation Finder, LLC), will be the valid contact information of past renters. If such contact information is provided in relation to a specific Listing, you represent and warrant that to the best of your knowledge such information is accurate and renters are truly and accurately associated with Listings that they rented.
Responsibilities as Home Owner or Manager
You acknowledge that:
1. You will be responsible for and agree to abide by and adhere to all laws, rules and regulations applicable to the advertisement of your rental and the conduct of your rental business, including, but not limited to, permits, licenses, zoning regulations, occupancy taxes, zoning ordinances, safety compliance and compliance with all anti- discrimination and fair housing laws;
2. Vacation Finder, LLC is not a property management company;
3. Prospective renters will contact you directly using the email contact, booking or payment forms or the contact information provided with the Listing;
4. Vacation Finder, LLC is not responsible for renters of property (it is your responsibility to validate the qualifications of the prospective renters and rent a Listing on terms and conditions acceptable to you); and
5. Vacation Finder, LLC may, at no additional cost to you, license third-party web sites to advertise the Listings in order to maximize the visitors to your listing.
Accuracy of Property Listings
As a Home Owner or Manager, you may provide or approve Listings. You represent and warrant that all information contained in Listings will be true and accurate in all material respects and will not omit anything that may be material to the decision of a user interested in a transaction. You understand that renters will rely upon your Listings and any misstatements or omissions about the Listing may result in liability and other consequences to you including but not limited to cancellation of your Listing and/or account with Vacation Finder, LLC. You expressly release Vacation Finder, LLC and its users from any liabilities or obligations that may arise from any misrepresentations, omissions, or misstatements in the Listings you provide to Vacation Finder, LLC (including Listings you approve) and others who use the Website. You may also provide limited additional rules or rental policies and agreements of use for your Listings, but Vacation Finder, LLC will have no obligation to monitor, police or enforce such rules, and Vacation Finder, LLC will have no liability or obligation to you or to a renter for any violation of such rules. You understand and agree that Vacation Finder, LLC is a referral service only, and in no event will Vacation Finder, LLC be a party to any rental contract or agreement between you and a Guest.
Home Owner, Rental Company and Property Listing Content Restrictions
You represent and warrant that each Listing displays an individual and uniquely identified property available for short term rent. Vacation Finder, LLC reserves the right to amend or remove any Listing, when more than one property is described or a Manager may be listing only a subset of their total Listings and directing Guests to other rentals not included on the Website, and may choose, in its sole discretion to retain any fees associated with the non-conforming listing as compensation for violating this condition. You agree that each Listing is subject to review and Vacation Finder, LLC reserves the right to edit, amend, improve the design, layout and functionality of Listings and the Website, in its sole discretion and without notice to you. However, we will not change the content of any Listing without the Listing owner’s approval. You represent and warrant that the Listings will not contain addresses of other web sites, HTML, code or other markup languages, other than as provided herein. Addresses of other web sites, HTML, code, or other markup languages will be removed from Listings without notice. You agree not to place email addresses within your listings other than in the designated area to help prevent SPAM and discourage email harvesting robots from crawling Vacation Finder, LLC. Email addresses included outside designated areas will be removed from Listings without notice.
Home Owner, Rental Company and Property Listing Content License
You grant Vacation Finder, LLC, its affiliates, and licensees
1. A nonexclusive, royalty-free, right to use, reproduce, translate, distribute, publish and publicly display such content throughout the world in any media, now known or hereafter devised;
2. The right to use the name/mark that you submit in connection with such content, if they choose; and
3. You agree that we may reproduce in whole or in part any photographic material supplied by you in the promotion of your property or the promotion of the Website.
Other Rights in Content
You understand that content submitted will be considered non-confidential and Vacation Finder, LLC, its affiliates, and licensees will be under no obligation to treat such content as proprietary information. Without limiting the foregoing, Vacation Finder, LLC, its affiliates, and licensees reserve the right to use the content as they deem appropriate, including, without limitation, rejecting, or refusing to post it. Vacation Finder, LLC, its affiliates, and licensees are under no obligation to offer you any payment for content. Vacation Finder, LLC, its affiliates, and licensees have no duty to attribute authorship of content to you, and will not be obligated to enforce any form of attribution by third parties.
Disabling Property Listings
You understand that you may disable any Listing at any time (such listing will generally be removed from Vacation Finder, LLC within seven business days)
Prohibited Activities - Home Owner, Rental Company and Property Listing
You agree not to post, email, or approve for posting, content, whether in Listings or otherwise: that violates the Fair Housing Act by stating a discriminatory preference based on race, color, national origin, religion, sex, familial status or handicap, or violates any state or local law prohibiting discrimination on the basis of these or other characteristics; that is false, deceptive, misleading, deceitful, misinformative, or constitutes "bait and switch"; that infringes any patent, trademark, trade secret, copyright or other proprietary right of any third party, or that you do not have a right to make available under any law or contractual or fiduciary relationship; that contains software viruses or any other computer code, files or programs designed to interrupt,
destroy or limit the functionality of any computer software or hardware or telecommunications equipment; or that employs misleading email addresses, or forged headers or otherwise manipulated identifiers in order to disguise the origin of content transmitted through the Website.
Refunds of Property Listings
You as a Home Owner or Manager understand and agree that all property listing fees are non- refundable.
Complaints and Removal of Property Listings
If we become aware of or receive a complaint from any person or entity regarding a member's Listing or rental practices that, in our sole discretion, warrants the immediate removal of such member's allegedly offensive Listing from the Website (for example, and without limitation, if a member double-books a property for multiple travelers on the same date, or engages in any practice that, in our sole discretion, would be considered unfair within the vacation rental industry, or if we receive a complaint that any listing's content infringes on the rights of a third party or the Owner has been fraudulently posting reviews or violation of this Agreement), then we may immediately remove the allegedly offensive Listing from the Website without notice to the member and without refund while we investigate the basis for the complaint. If we conclude, in our sole discretion, that any such complaint is meritorious, then we may permanently remove the offensive Listing from the site without notice to the member and without refund.
Reviews - Home Owner, Rental Company and Property Listing
You hereby agree to allow Vacation Finder, LLC to send review requests on your behalf based on the contact information (email address) of past guests' that you provide and that Vacation Finder, LLC will have the right to retain this contact information, including the guests' name and email address for record keeping purposes. Vacation Finder, LLC respects the privacy of your customers and our users and hereby agrees not to reuse this information for remarketing purposes. Owners that register an account with Vacation Finder, LLC will be subject to this Agreement and may be contacted in connection with Vacation Finder, LLC services or information.
Home Owner, Rental Company and Property Listing Term, Renewal and Cancellation
As applicable to you, Listings are sold to run for entire term from the date of payment. Payment for subscriptions for Listings must be made in U.S. Dollars paid either by major credit card, debit card check or PayPal. Such Listing subscriptions will automatically renew at the expiration of the then-current term, monthly or annual as applicable, for an additional term of the same duration as the initial term. This automatic-renewal allows your service to remain uninterrupted. If you do not wish for your Listing subscription to be automatically renewed, you must manually cancel your Listing subscription by accessing your Vacation Finder, LLC account and canceling prior to the expiration of the then-current term. Upon any cancellation, your Listing subscription will remain active through your then-current term; however your Listing subscription will not be automatically renewed upon the expiration of this term. If your subscription is cancelled at the
end of your then-current Listing subscription term for any reason and you thereafter desire to renew your Listing subscription, you will be required to pay the then-current non-promotional subscription rate to activate a new subscription. If you do not cancel your Listing subscription you re-affirm and authorize us to charge your credit card at the end of each subscription term for an additional term of the same duration as the initial term and at the then-current non- promotional subscription rate. You agree to be responsible for any such charges, and we reserve the right to obtain payment directly from you if necessary. You may disable a Listing prior to the end of the term and thus remove the Listing from the Website, however, disabling a Listing will not cancel your subscription. No refunds or extensions of time are available for disabled or cancelled Listing subscriptions.
Property Owner’s & Manager’s Responsibilities
As a property owner or manager you have a responsibility and a requirement under the law not to discriminate in the rental of property on the basis of race, color, religion, sex, handicap, familial status, or national origin.
You cannot instruct your agent to convey on your behalf any limitations in the rental because your agent is bound by law not to discriminate. Agents in a rental transaction are prohibited by law from discriminating on the basis of race, color, religion, sex, handicap, familial status, or national origin. They are prohibited from complying with a request from the property owner or manager to act in a discriminatory manner in the lease or rental. Moreover, a property owner or manager cannot establish discriminatory terms or conditions in the purchase or rental, deny that housing is available, or advertise that the property is available only to persons of a certain race, color, religion, sex, handicap, familial status, or national original.
VacationFinder.com Is A Listing Website/We Are Not A Party To Any Transactions Or Rental Agreement.
We urge all Owners to be responsible about their use of this Website and any transaction entered into as a result of either listing a property or renting a property. We do not own or manage, nor can we contract for, any vacation rental property listed on the Website. Vacation Finder, LLC acts as a listing website to allow homeowners and property managers who advertise on the Website (each, a “Manager”) to offer for rent specific vacation rental properties to potential renters, including various ways for Owners to communicate with one another and enter into rental agreements or rental transactions.
We are not a party to the rental transaction between the traveler and the Manager. As a result, any part of an actual or potential transaction between a traveler and a Manager, including the quality, condition, safety or legality of the properties advertised, the accuracy of the listing content, the ability of Managers to rent a vacation property or the ability of travelers to pay for vacation rental properties are solely the responsibility of each Owner. You acknowledge and agree that you may be required to enter into a separate rental agreement with the Manager prior
to making a booking or purchasing a product or service and such agreement may place additional restrictions on your booking, product or service.
Please be aware that, even though we are not a party to any rental transaction and assume no liability for legal compliance pertaining to rental properties listed on the Website, there may be circumstances where we are nevertheless legally obligated, as we determine in our sole discretion, to provide information relating to your listing in order to comply with governmental bodies in relation to investigations, litigation or administrative proceedings, and we may choose to comply with or disregard such obligation in our sole discretion.
When you inquire or book a vacation rental you will be dealing with Home Owners and Rental Company Managers directly, including but not limited to the Rental, Rental Fees, Payment Terms, Payment Processors or Providers, Security Deposits, Scheduled Payments, Cancellations, Refunds and Rental Agreements.
EACH OWNER AND RENTER ACKNOWLEDGES AND AGREES THAT: Vacation Finder, LLC is not a party to any payment transaction between Home Owners, Rental Company Managers and travelers. When using VacationFinder.com, when inquiring or booking a rental from a Home Owner or Rental Company Manager, they may offer Paypal or Authorize.net as a Payment Method directly to the Home Owner or Rental Company Manager. Please Visit PayPal.com or Authorize.net for more information and to review their Terms and Conditions.
Limitation of Warranties
By using our website, you understand and agree that all Resources we provide are “as is” and “as available”. This means that we do not represent or warrant to you that:
1. The use of our Resources will meet your needs or requirements.
2. The use of our Resources will be uninterrupted, timely, secure or free from errors.
3. The information obtained by using our Resources will be accurate or reliable, and
4. Any defects in the operation or functionality of any Resources we provide will be repaired or corrected.
Furthermore, you understand and agree that:
5. Any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
6. No information or advice, whether expressed, implied, oral or written, obtained by you from Vacation Finder, LLC or through any Resources we provide will create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.
Availability of Services
Subject to the terms and conditions of this User Agreement and our other policies and procedures, we will use commercially reasonable efforts to attempt to provide this Site and the Services available at this Site on a twenty-four (24) hours a day, seven (7) days a week basis throughout the term of this User Agreement. You acknowledge and agree that from time to time this Site may be inaccessible or inoperable for any reason including, but not limited to, equipment malfunctions; periodic maintenance, repairs or replacements that we undertake from time to time; or causes beyond our reasonable control or that are not reasonably foreseeable including, but not limited to, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network congestion or other failures. You acknowledge and agree that we have no control over the availability of this Site or the Service available at this Site on a continuous or uninterrupted basis, and that we assume no liability to you or any other party with regard thereto. See Warranties section below.
Limitation of Liability
In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us will be limited to the amount you paid, if any, for use of products and/or services. Vacation Finder, LLC will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.
Privacy
Your privacy is very important to us, which is why we've created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement. To read our privacy policy in its entirety, click here. Your privacy is also limited by your submissions and links to Third Party Sites.
To the extent that any term herein is unenforceable under any federal, state or other applicable law, those terms are excluded, ignored or stricken, and the remaining terms herein remain in full force and effect. Any Owner agrees that the parties will negotiate in good faith to resolve any dispute with Vacation Finder LLC and if the dispute cannot be resolved in reasonable time, the complaining party understands and agrees that the dispute is SUBJECT TO ARBITRATION PURSUANT TO SC CODE OF LAWS, SECTION 15-48-10 ET SEQ. Should ARBITRATION prove unsuccessful, the parties understand and agree that South Carolina law applies and the dispute must be brought in a South Carolina court of competent jurisdiction.
RENTER/USER
VacationFinder.com Terms of Use and Service
Introduction
Welcome to http://vacationfinder.com. This website is owned and operated by Vacation Finder, LLC (“Vacation Finder”). By visiting our website and accessing the information, resources, services, products, and tools we provide, you understand and agree to accept and adhere to the following terms and conditions as stated in this policy (hereafter referred to as “User Agreement”), along with the terms and conditions as stated in our Privacy Policy (please refer to the Privacy Policy section below for more information).
We reserve the right to change this User Agreement from time to time without notice. You acknowledge and agree that it is your responsibility to review this User Agreement periodically to familiarize yourself with any modifications. Your continued use of this site after such modifications will constitute acknowledgment and agreement of the modified terms and conditions.
Notwithstanding the foregoing terms and conditions as to the rental of the unit/house/property, Owner and Vacation Finder understand and agree that Owner will be actively involved in the rental process. In furtherance of that end, Owner reserves all management level decision making as to the rental of the unit/house/property to the Owner. Such decisions include, but are not limited to approving tenants or renters, deciding on rental terms, reviewing expenses and approving expenditures.
Definitions
Agreement. This User Agreement, unless expressly stated otherwise.
Owner or Manager. Also referred to herein as “You” or “User”, which means the property owner or the owner’s designated agent, representative, or manager. May be or include Advertiser.
Property. Rental properties including standalone or adjoined units, houses, and other real properties.
Services or Resources. Site accessibility, advertising, listing, photographic display, search features, price comparison, and interactivity including telephonic or real-time web assistance.
Submissions. Content including but not limited to comments and photographs submitted or posted by the Owner or Manager or prospective renters on this site.
Vacation Finder Content or User Content. Everything that is displayed on this site including user-provided information (e.g., photographs, commentary, ratings, pricing and identifying information) as well as unseen content such as computer code and metadata.
Website or “site”. Refers to http://vacationfinder.com unless expressly stated otherwise.
Other definitions are provided herein.
Supplier Rules and Restrictions
Separate terms and conditions will apply to your reservation and booking of vacation home rentals and travel-related goods and services that you select. Please read these separate terms and conditions carefully. You agree to abide by the terms and conditions of purchase imposed by any supplier with whom you elect to deal, including, but not limited to, payment of all amounts when due and compliance with the supplier's rules and restrictions regarding availability and use of products, or services. You acknowledge that some vacation rental managers and third-party providers offering certain services and/or activities may require you to sign their rental agreement and/or liability waiver prior to participating in the service and/or activity they offer.
Travel Destinations
Although most travel, including travel to international destinations, is completed without incident, travel to certain destinations may involve greater risk than others. Vacation Finder, LLC urges passengers to review travel prohibitions, warnings, announcements and advisories issued by the United States Government prior to booking travel to international destinations. Information on conditions in various countries and the level of risk associated with travel to particular international destinations can be found at http://www.state.gov, http://
www.tsa.gov, http://www.dot.gov,http://www.faa.gov, http://www.cdc.gov, http://www.treas.gov/ ofac and https://www.cbp.gov.
BY LISTING INFORMATION RELEVANT TO TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, Vacation Finder, LLC DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH POINTS IS ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS.
Equal Housing Opportunity
Property owners and managers are subject to the federal Fair Housing Act, which prohibits “any preference, limitation, or discrimination because of race, color, religion, sex, handicap, familial status, or national origin, or intention to make such preference, limitation or discrimination.” Vacation Finder, LLC supports Equal Housing Opportunity and we encourage users of our site to follow appropriate guidelines to comply with the Federal Housing Act, as well as any applicable state and local regulations.
Renter’s Rights
As someone seeking to rent a home or condo, you have the right to expect that housing will be available to you without discrimination or other limitations based on race, color, religion, sex, handicap, familial status, or national origin. This includes the right to expect equal professional service, the opportunity to consider a broad range of housing choices, no discriminatory limitations on communities or locations of housing, no discrimination in the pricing or financing of housing, reasonable accommodations in rules, practices and procedures for persons with disabilities, and to be free from harassment or intimidation for exercising your fair housing rights.
If You Suspect Discrimination
Vacation Finder, LLC does not tolerate discriminatory advertisements. However, some content on this site is created by third-parties and/or contains hyperlinks to websites operated by parties other than VacationFinder.com. To help ensure that any potentially discriminatory content is removed from VacationFinder.com, please contact us to notify us if you suspect discrimination in any of this content. You can also contact the U.S. Department of Housing and Urban Development.
We Do Not Provide Real Estate Services
VacationFinder.com, or its affiliates may refer independent real estate professionals, brokers, or agents to you and/or Customers; however, Vacation Finder, LLC does not engage in real estate broker services on your behalf. All real estate brokerage services are performed by independent, local brokers/agents that have been referred to you by VacationFinder.com The terms of any agreement between a real estate broker/agent and you are not endorsed, recommended, or otherwise known to or by Vacation Finder, LLC.
VacationFinder.com Is A Listing Website/We Are Not A Party To Any Transactions Or Rental Agreement.
We urge all users to be responsible about their use of this Website and any transaction entered into as a result of either listing a property or renting a property. We do not own or manage, nor can we contract for, any vacation rental property listed on the Website. Vacation Finder, LLC acts as a listing website to allow homeowners and property managers who advertise on the Website (each, a “Manager”) to offer for rent specific vacation rental properties to potential renters, including various ways for users to communicate with one another and enter into rental agreements or rental transactions.
We are not a party to the rental transaction between the traveler and the Manager. As a result, any part of an actual or potential transaction between a traveler and a Manager, including the quality, condition, safety or legality of the properties advertised, the accuracy of the listing content, the ability of Managers to rent a vacation property or the ability of travelers to pay for vacation rental properties are solely the responsibility of each user. You acknowledge and agree that you may be required to enter into a separate rental agreement with the Manager prior to making a booking or purchasing a product or service and such agreement may place additional restrictions on your booking, product or service.
Please be aware that, even though we are not a party to any rental transaction and assume no liability for legal compliance pertaining to rental properties listed on the Website, there may be circumstances where we are nevertheless legally obligated, as we determine in our sole discretion, to provide information relating to your listing in order to comply with governmental bodies in relation to investigations, litigation or administrative proceedings, and we may choose to comply with or disregard such obligation in our sole discretion.
When you inquire or book a vacation rental you will be dealing with Home Owners and Rental Company Managers directly, including but not limited to the Rental, Rental Fees, Payment Terms, Payment Processors or Providers, Security Deposits, Scheduled Payments, Cancellations, Refunds and Rental Agreements.
EACH USER AND RENTER ACKNOWLEDGES AND AGREES THAT: Vacation Finder, LLC is not a party to any payment transaction between Home Owners, Rental Company Managers and travelers. When using VacationFinder.com, when inquiring or booking a rental from a Home Owner or Rental Company Manager, they may offer Paypal or Authorize.net as a Payment Method directly to the Home Owner or Rental Company Manager. Please Visit PayPal.com or Authorize.net for more information and to review their Terms and Conditions.
Limitation of Warranties
By using our website, you understand and agree that all Resources we provide are “as is” and “as available”. This means that we do not represent or warrant to you that:
1. The use of our Resources will meet your needs or requirements.
2. The use of our Resources will be uninterrupted, timely, secure or free from errors.
3. The information obtained by using our Resources will be accurate or reliable, and
4. Any defects in the operation or functionality of any Resources we provide will be repaired or corrected.
Furthermore, you understand and agree that:
5 .Any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
6. No information or advice, whether expressed, implied, oral or written, obtained by you from Vacation Finder, LLC or through any Resources we provide will create any warranty, guarantee, or conditions of any kind, except for those expressly outlined in this User Agreement.
Availability of Services
Subject to the terms and conditions of this User Agreement and our other policies and procedures, we will use commercially reasonable efforts to attempt to provide this Site and the Services available at this Site on a twenty-four (24) hours a day, seven (7) days a week basis throughout the term of this User Agreement. You acknowledge and agree that from time to time this Site may be inaccessible or inoperable for any reason including, but not limited to, equipment malfunctions; periodic maintenance, repairs or replacements that we undertake from time to time; or causes beyond our reasonable control or that are not reasonably foreseeable including, but not limited to, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network congestion or other failures. You acknowledge and agree that we have no control over the availability of this Site or the Service available at this Site on a continuous or uninterrupted basis, and that we assume no liability to you or any other party with regard thereto. See Warranties section below.
Limitation of Liability
In conjunction with the Limitation of Warranties as explained above, you expressly understand and agree that any claim against us will be limited to the amount you paid, if any, for use of products and/or services. Vacation Finder, LLC will not be liable for any direct, indirect, incidental, consequential or exemplary loss or damages which may be incurred by you as a result of using our Resources, or as a result of any changes, data loss or corruption, cancellation, loss of access, or downtime to the full extent that applicable limitation of liability laws apply.
Privacy
Your privacy is very important to us, which is why we've created a separate Privacy Policy in order to explain in detail how we collect, manage, process, secure, and store your private information. Our privacy policy is included under the scope of this User Agreement. To read our privacy policy in its entirety, click here. Your privacy is also limited by your submissions and links to Third Party Sites.
Reviews, Comments and Other Submissions
We appreciate hearing from you. Please be aware that by submitting content to this Website by electronic mail, postings on this Website or otherwise, including any vacation home rental reviews, questions, comments, suggestions, ideas or the like contained in any submissions (collectively, “Submissions”), you grant Vacation Finder, LLC and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to:
1. Use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised;
2. Use the name that you submit in connection with such Submission. You acknowledge that Vacation Finder, LLC may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a vacation home rental review that you submit) at our discretion, and that such submissions may be shared with our supplier partners. You further grant Vacation Finder, LLC the right to pursue at law any person or entity that violates your or Vacation Finder, LLC rights in the Submissions by a breach of this Agreement. You acknowledge and agree that Submissions are non-confidential. We take no responsibility and assume no liability for any Submissions posted or submitted by you. We have no obligation to post your comments; we reserve the right in our absolute discretion to determine which comments are published on the VacationFinder.com website.
Your submission constitutes your agreement with and acceptance of these these terms and conditions.
You are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted to this Website). You are prohibited from uploading, posting or transmitting or otherwise publishing to or from this Website any of the following:
1. Any message, data, information, text, music, sound, photos, graphics, code or other material ("Content") that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;
2. Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law;
3. Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party
4. Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity;
5. Unsolicited promotions, political campaigning, advertising or solicitations;
6. Private information of any third party, including, without limitation, addresses, phone numbers, email addresses, Social Security numbers and credit card numbers;
7. Viruses, corrupted data or other harmful, disruptive or destructive files; or
8. Content that, in the sole judgment of Vacation Finder, LLC, is objectionable or which restricts or inhibits any other person from using or enjoying the Interactive Areas or the Site, or which may expose Vacation Finder, LLC or its affiliates or its users to any harm or liability of any type.
You will be solely liable for any damages resulting from any violation of the foregoing restrictions, or any other harm resulting from your posting of content to this Website. You acknowledge that Vacation Finder, LLC may exercise its rights (e.g. use, publish, delete, edit and modify) to any content you submit without notice to you.
Vacation Finder, LLC takes no responsibility and assumes no liability for any Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Vacation Finder, LLC liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. As a provider of interactive services, Vacation Finder, LLC is not liable for any statements, representations or Content provided by its users in any public forum. Although Vacation Finder, LLC has no obligation to screen, edit or monitor any of the Content posted to or distributed by users, Vacation Finder, LLC reserves the right, and has absolute discretion, to remove, screen or edit without notice any Content posted or stored on the Website at any time and for any reason.
If it is determined that you retain moral rights (including rights of attribution or integrity) in the Content, you hereby declare that
1. You do not require that any personally identifying information be used in connection with the Content, or any derivative works of or upgrades or updates thereto;
2. You have no objection to the publication, use, modification, deletion and exploitation of the Content by Vacation Finder, LLC or its licensees, successors and assigns;
3. You forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the Content; and
4. You forever release Vacation Finder, LLC, and its licensees, successors and assigns, from any claims that you could otherwise assert against Vacation Finder, LLC by virtue of any such moral rights.
Links to Third-Party Sites
This Website may contain hyperlinks to websites operated by parties other than Vacation Finder, LLC. Such hyperlinks are provided for your reference and convenience only. We do not control such websites and are not responsible for their content or the privacy or other practices of such websites. Further, it is your responsibility to take precautions to ensure that whatever links you select or software you download (whether from this Website or other websites) is free of items as viruses, worms, trojan horses, defects and other items of a destructive nature. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
To the extent that any term herein is unenforceable under any federal, state or other applicable law, those terms are excluded, ignored or stricken, and the remaining terms herein remain in full force and effect. Any user agrees that the parties will negotiate in good faith to resolve any dispute with Vacation Finder LLC and if the dispute cannot be resolved in reasonable time, the complaining party understands and agrees that the dispute is SUBJECT TO ARBITRATION PURSUANT TO SC CODE OF LAWS, SECTION 15-48-10 ET SEQ. Should ARBITRATION prove unsuccessful, the parties understand and agree that South Carolina law applies and the dispute must be brought in a South Carolina court of competent jurisdiction.
ADVERTISERS
Vacation Finder Power Ads
The Vacation Finder Power Ads, owned and operated by Vacation Finder, LLC, is provided to you (“Advertiser”) under the Terms and Conditions of this Agreement.
By accepting the Terms and Conditions of this Agreement, the Advertiser
1. represents and warrants that s/he is of at least 18 years of age
2. agrees to provide accurate, current and complete information about Advertiser as prompted by the Account Registration Form; and
3. agrees to maintain and update this information to keep it accurate, current and complete.
If any information provided by Advertiser is inaccurate, not current or incomplete, Vacation Finder, LLC has the right to terminate Advertiser’s account and refuse any and all current or future use of the Vacation Finder Power Ads Service.
BY COMPLETING THE ACCOUNT REGISTRATION PROCESS, AND CLICKING THE “REGISTER” BUTTON, YOU AGREE TO BE BOUND BY THIS AGREEMENT.
By completing Registration, Advertiser creates an account with Vacation Finder, LLC. Advertiser accounts function as an Advertiser. The role of a Vacation Finder, LLC account gives the Vacation Finder, LLC Advertiser the ability to purchase photo-text and interstitial advertising in the Advertiser role.
1. Vacation Finder, LLC will review each website individually, and has the right to reject the Advertiser's website for any reason. Upon passing the editorial review, the website will be allowed in the Vacation Finder Power Ads service. Vacation Finder, LLC will review each photo-text or interstitial ad individually, and reserves the right to reject said photo-text or interstitial ad for any reason.
2. Advertisers may receive technical help and resolve billing inquiries by contacting Vacation Finder, LLC Technical Support at (866) 689 2670, or by opening a Support Ticket.
3. By submitting material or web page listings to the Vacation Finder Power Ads Service (including information regarding the listing) you are irrevocably granting Vacation Finder, LLC, its licensees, and any entities in the Vacation Finder, LLC Network, the right to use all parts of the material without limitation including, but not limited to, modifying it or using it commercially and authorizing others to do so. Vacation Finder, LLC reserves the right to edit, refuse, reject or remove any website or ad panel at its discretion at any time from the Vacation Finder Power Ads Service.
4. Advertiser affirms that he is the legal owner of the URL specified in his Advertiser account, an employee of the legal owner of the domain, or has obtained express written permission from the legal owner of the domain for use of Vacation Finder, LLC Advertiser Service with the aforementioned domain. Advertiser expressly agrees to indemnify Vacation Finder, LLC from any claims by any third party arising from use of the Advertiser Service with the specified URL.
Vacation Finder Power Ads Advertiser accounts feature an Add Funds feature, which funds Advertiser's Advertiser account from Advertiser's Credit Card, Check or Paypal Account.
1. Vacation Finder, LLC Advertisers must deposit a minimum of .00 in their Advertiser account in order to initiate advertising services. All funds maintained in Advertiser account will be distributed equally among currently active ad campaigns to ensure continuity of service. Vacation Finder, LLC reserves the right to reject any deposit at any time if fraud is suspected.
2. The minimum cost per click required to start a photo or text ad is .01 cents regardless of interest destination. Vacation Finder, LLC reserves the right to change payment dates, amounts, and service(s) at any time,with or without prior notification to Advertiser, which may be posted on the Vacation Finder, LLC website, in Advertiser's account, or emailed to Advertiser.
3. All Vacation Finder Power Ads campaigns are closely monitored for fraudulent activity by Vacation Finder, LLC. Any revenue believed to be generated by fraudulent clicks will be refunded to the Advertiser in good faith. CLICKING ON YOUR OWN AD PANEL COUNTS AS CLICK FRAUD AND WILL RESULT IN AUTOMATIC TERMINATION. Vacation Finder, LLC reserves the right to reject any or all requests for investigation of assumed click fraud by any Advertiser at their discretion.
4. Advertiser can cancel accounts at any time. This will automatically stop all of your ads within 24 hours. You will still need to pay for any accrued costs in your account, however. If you have money remaining in your account, we are unable to provide refunds for account balances. Likewise, if you have unused credit in your Vacation Finder Power Ads account, we are unable to and do not offer refunds.
5. Because we do not delete your account, you can reactivate your account at any time and your account details and balance will still be there. You can also access the data in your account after you cancel it because the account is still tied to your email address.
Vacation Finder, LLC may terminate the Service with or without cause at any time, effective immediately and without prior notice. Vacation Finder, LLC may terminate a Advertiser via written or email notice as necessary. Request of Termination initiated by Advertiser must be requested via email. Vacation Finder, LLC will not be liable to Advertiser or any third party for Termination of Service.
Upon termination of the Vacation Finder Power Ads Service, Advertiser's right to use the Service instantly ceases. Advertiser will have no right, and Vacation Finder, LLC will have no obligation
thereafter, to forward any information associated with Advertiser's account. If you have money left in your account, We are unable to provide refunds for account balances. Any unused deposit amount(s) paid before your termination, is non-refundable.
Vacation Finder, LLC may terminate Advertiser without any prior notice if Advertiser has materially breached or is otherwise not in compliance with any provision of the Vacation Finder, LLC Service Agreement, and such breach or noncompliance is not cured within such thirty (30) day period. Vacation Finder, LLC reserves the right to immediately suspend or terminate any Advertiser, website, and/or restrict Advertiser's access to the Vacation Finder, LLC service until any breach or noncompliance is cured.
Vacation Finder, LLC may, but has no duty to, immediately terminate Advertiser and remove it from Vacation Finder, LLC servers if in its sole discretion Vacation Finder, LLC concludes that Advertiser is engaged in illegal activities or the sale of illegal or harmful goods or services, or is engaged in activities or sales that may damage the rights of Vacation Finder, LLC or others. Any termination under this Section will take effect immediately, and Advertiser expressly agrees that it will not have any opportunity to cure.
Upon termination, Vacation Finder, LLC reserves the right to delete from its servers any and all information contained in Advertiser's account including, but not limited to, order processing information, mailing lists, and any data generated by the Vacation Finder, LLC Service software.
To the extent that any term herein is unenforceable under any federal, state or other applicable law, those terms are excluded, ignored or stricken, and the remaining terms herein remain in full force and effect. Any Advertiser agrees that the parties will negotiate in good faith to resolve any dispute with Vacation Finder LLC and if the dispute cannot be resolved in reasonable time, the complaining party understands and agrees that the dispute is SUBJECT TO ARBITRATION PURSUANT TO SC CODE OF LAWS, SECTION 15-48-10 ET SEQ. Should ARBITRATION prove unsuccessful, the parties understand and agree that South Carolina law applies and the dispute must be brought in a South Carolina court of competent jurisdiction.
INTELLECTUAL PROPERTY POLICY
Copyrights, Trademarks and other Intellectual Property
This Site (http://vacationfinder.com), Services and Materials, and their selection and arrangement (the Site’s “Look and Feel”) are protected and/or protectable by copyright, trademark, trade dress, patent, trade secret, unfair competition and other intellectual property and proprietary rights (the “IP Rights”). This Site and its content may be protected by patents or pending patent applications in the U.S. and elsewhere; therefore, this notice is provided to satisfy the virtual patent marking provisions of various jurisdictions including the virtual patent marking provisions of the America Invents Act, 35 U.S.C. § 287(a). This notice does not preclude us from pursuing any and all legal rights we may have for the purpose of protecting our IP Rights. Except as expressly provided in these Terms, Vacation Finder LLC does not grant any express or implied rights to use the Site, Services and Materials.
If you are an IP owner and you believe that your IP is being infringed by a property owner via a listing on this site, please note Vacation Finder is not responsible for property owners’ listing content and will only remove clearly infringing content upon proper notice after resolution attempts between the IP owners and real property owners have proven unsuccessful. Vacation Finder is not able to mediate disputes between users and IP owners; therefore, IP owners are encouraged to resolve their disputes directly with the property owner who posted the content in question. If you are unable to reach the listing owner or need further assistance, please contact Vacation Finder, LLC and we may be able to perform a limited investigation of reasonable complaints and remove content in cases of clear infringement.
In accordance with the Digital Millennium Copyright Act (DMCA), please report any suspected violation to our designated agent at:
Vacation Finder LLC
5401 Netherby Lane, Suite 1201
North Charleston, South Carolina 29420 USA
[email protected]
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