This 2-bedroom townhome in Phoenix's highly desired Biltmore District is perfect for your escape to the desert. With 2 queen beds, 2 bathrooms, and essential amenities like A/C and washer/dryer in unit, guests will find this charming property a pleasant retreat. Our place is equipped for both long and short stays to make your holiday one to remember. Whether you like golfing, night life, or shopping. This property has it all. Community pool and spa, tennis and pickleball courts.
House Rules
HOUSE RULES: Please read the following House Rules and you are asked to please not book our home if you are not comfortable with any of the following house rules.
Recently enacted Arizona state law §33-1806.01 / §33-1260.01 enables cities and HOA's to obtain information about your group composition and vehicle data.
* We have set up an online portal to make the process of providing the required information easy and to take very little time.
* Renter Data Form completion, including occupant and emergency contact information, vehicle data, and acceptance of the host Terms of Occupancy are required within three days of booking.
* Facilities Use Safety Notice & Indemnification. (REQUIRED)
All renters must digitally execute the Safety Notice & Indemnification before occupancy. VERY IMPORTANT: Our home does not have any on-site staff (e.g. medical, maintenance, lifeguard, etc.) for any aspect of your stay.
* Bedroom and Bedding Setup. (OPTIONAL) You are able to configure most bedrooms to be set up with the bedding that best fits your group's needs. If you need a bedroom to have a king bed, or if you need it to have two extra-long twin beds, you may indicate that on the online Bedroom Configuration Form. The property staff will configure the bedrooms to match your instructions on the online form. The form must be completed ate least 24 hours in advance of your arrival. The property services staff will charge a minimum $85 service fee to schedule a special trip to the home if you do not complete the bedding configuration form timely.
* If you are not planning to park any personal vehicle(s) at the property you may check the box (in our online portal) indicating that you will be renting and/or using ride-share services.
* All persons who book must have a satisfactory review record of previous stays, published on the associated booking platform, as determined by the host.
* The booking account must be registered to the full first and last name of the primary Renter. Accounts in the name of a business, or which only display initials are not eligible to book.
* Arrival and Departure: An initial Arrival Instructions email will be sent after completing the online Renter Data Form. To protect the health and safety of all renters, the address and access code will only be provided after the property has been fully inspected, and cleared for occupancy, in the afternoon on the day of arrival. The initial Arrival Instructions include only the home's nearest cross streets, generally within 500 feet of the physical location of the home.
√ All requests for early arrival and late departure must be requested in advance and may not be possible based on cleaning and maintenance schedules. Requests will remain pending until the afternoon before your requested time-change. To check on the likelihood of early arrival and/or late departure you will be provided a number to directly message with field services in the afternoon on the day before your time-change request. If authorized, all early arrivals and late departures may be subject to an additional fee equal.
√ Safety & Security Violation: Our arrival protocols and system are designed to prioritize your health and safety by protecting against arrivals to our home before the property has been fully cleaned, sanitized, inspected and authorized for occupancy. The host reserves the right to cancel your booking if anyone in your group violates the established Safety and Security protocols by arriving in advance of receiving formal authorization to occupy the property.
* No parties, no events, (NO EXCEPTIONS) and no pets are allowed without advance authorization.
* No Smoking allowed inside the property at any time including cigarettes, cigars, marijuana, vaping etc. If anyone in your group violates the no smoking policy the host reserves the right to charge your account for $500 minimum to engage smoke remediation processes.
* Towels: Each occupant is provided two (2) bath towels, two (2) wash clothes, one (1) hand towel, and one (1) pool towel. The property towels are not to be used to clean footwear, other personal property, or to remove facial makeup. Any improper use of the home's towel inventory may incur a payment request being initiated for any damage caused by the improper use of the home's towel inventory.
* Departure Requests: Renters are asked to follow the departure checklist provided, which will include starting a load of towels before departure, and to take the trash and recycle materials out to the exterior containers.
* Standard rates include a standard number of persons as defined in your Booking Offer. Occupancy levels above the standard occupancy will incur an additional occupancy charge, for each person above standard occupancy for each night of your scheduled stay.
* Quiet hours after enforced between 10 p.m. and 8 a.m. to ensure that neighbors are able to enjoy their homes without disturbance.
* Renters with mail service needs are advised to set up mail services with a local mail service provider, a mail service provider list is available upon request. Mail service is NOT available at the property for any short-term lodging stay.
* The property comes stocked with a starter supply of toiletries and perishables including hand soap, shampoo, conditioner, laundry detergent, fabric softener, dish soap and dishwasher detergent. Household supplies including toilet paper, paper towels, napkins, coffee filters and trash bags and general assortment of kitchen spices. All renters will be presented with the option to purchase a larger supply of the items mentioned above.
√ Perishable items that require refrigeration after opening (ketchup, mustard, etc.) are NOT provided. Travelers are asked to plan accordingly.
* Pool Heating: (October through May for homes with pool heaters only) For all short-term stays, the energy fee to heat the pool is calculated based on the number of days of your stay. The pool heater needs to be turned on at least a few days before your arrival to be able to get the temperature up to swimmable temperature. The cost to heat the pool is $75 times the number of DAYS of your scheduled stay. Pool Heat requests must be made at least three (3) days in advance of arrival to avoid additional costs associated with special service call trip fees.
* Cancelation & Refund Policy: NO EXCEPTIONS will be made to the published cancellation and refund policy. All Renters are highly encouraged to purchase Trip Cancellation Insurance within three days of booking. All Renters who purchase "Cancel for any Reason" (CFAR) insurance coverage within three days of booking will be reimbursed 50% of the CFAR insurance premium cost within one week after the Renter's stay has successfully concluded.
Return of Personal Property: Any and all personal property left at the property upon departure may be collected from the property at a pre-arranged day and time, subject to the field staff's schedule and availability to meet at the property. In all cases, if personal property is not able to be picked up at the property, and delivery of personal property is requested, the charge associated with arranging and paying for the return of personal property is a $75 service fee, plus the actual costs associated with mail and/or delivery charges.
NOTICE: Using this property for following purposes is prohibited:
1. Any nonresidential use; 2. Holding a special event that requires a permit or license pursuant to a city or town ordinance or state law or rule; 3. Operating a retail business, restaurant, event center, banquet hall or similar use;4. Housing sex offenders; 5. Operating or maintaining a sober living home; 6. Selling liquor, illegal drugs or pornography; 7. Operating a nude or topless dancing; 8. Obscenity; 9. Adult-oriented business; or 10. Other uses prohibited by A.R.S. 9-500.39.
The property is registered with Maricopa County as a rental and has been assigned TPT License.
